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DoNiceSky | Gallery & Goods |

Order processing

The FAQs related to the production time and shipping of the order.

How and where are orders dispatched from?

We produce and send all orders from Poland, so you do not have to worry about any additional costs like duty and tax. Orders are sent via Polish Post or DPD company, they are registered and insured for the full purchase value – no parcel can be lost.

How can I pay for my order?

You can pay for the order with a simple bank transfer or DotPay. The transfer via DotPay is carried out immediately and is in fully safe, without any commission. According to the policy of our company, there is no possibility of shipping COD (Cash On Delivery) or personal collection.

How long does it take to dispatch the goods?

We make every effort to ensure that all orders are sent within two / four business days. If you order a larger quantity please contact us prior to placing the order to determine the date and time of completion.

iPhone and Samsung cases

We produce HardCase and ToughCase cases with the greatest care, that is why their time production takes from 1 to 2 business days.

Graphic skins

The production time and dispatching of graphic skins should not exceed 2-3 business days.

Structural skins

The production time and dispatching of structural skins should not exceed 2 business days.

Laminated stickers

We produce and dispatch the stickers within 3-4 working days. With larger orders, contact for details and the exact delivery time.

Mugs and mouse pads

We need 2-3 business days to produce and dispatch these products.

I have not received an order, what to do?

There is no reason to worry. Delays in delivery usually do not exceed 3-7 business days. If the parcel does not reach you after 14 business days from receiving the message about changing the status to "sent" and the postman will not leave attempted delivery notice, then please check if there is no priority registered letter awaiting you at Post Office. If this does not help, then please contact us.

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