How to & gallery
Black & White
Shipping & delivery
Returns & complaints
For artists & companies
We maintain less than 1% of returns and complaints. However, if you have a problem with your order, please contact us and send us photos showing the problem. We will do everything
to fix it. If you are not satisfied with your order, please contact us and we will replace it or give you your money back. It's your choice.
If you find product defects, you have the right to submit a complaint. We are responsible for non-compliance of the the contract only in the period of 2(two) years from the date of delivery. The reported defect is verified by our store and in if it is recognized, the damaged goods are exchanged for a new one. If the exchange is impossible due to unavailability of the goods, we return the equivalent of the price of the goods or we offer a different product with parameters no worse than the one being complained on.
Please, send the returned items in one parcel (products, filled in form of return / complaint and proof of purchase). Thanks!
W Dobrym Stylu, Spacerowa 8 streen, 11-036 Gietrzwałd, warminsko-mazurskie, Poland